Elevating Swile’s Business Model: A Case Study in Efficient Billing Solutions
Swile is on a mission to create a more fulfilling work environment, with a focus on bringing joy and ease to the workplace. Their approach? Injecting moments of happiness into everyday work life, whether it’s celebrating team achievements, enjoying meals with colleagues, or utilizing employee benefits through a seamless payment solution.
Swile’s commitment to enhancing the work experience is reflected in its rapid growth and the widespread adoption of its innovative solutions.
Swile faced the challenge of structuring its product offerings to allow for special bundles, ensuring an easy-to-use interface for sales teams and flexibility for marketing users. Despite strong word-of-mouth sales, the billing process for end-users, restaurants, and partners needed refinement to streamline the lead-to-cash suite in Salesforce.
Dg4sales, with its expertise in CPQ (Configure, Price, Quote) and Billing solutions, developed an integrated process within Salesforce for Swile’s sales and finance teams. Utilizing Salesforce CPQ and Just.on Billing solutions, Dg4sales facilitated smooth subscription revenue management, standardizing processes for renewals and price indexation. Salesforce CPQ enabled creative bundling, while Just.on efficiently handled invoicing for subscriptions, usage, and professional services with minimal configuration and development.
Key project elements included:
Dg4sales continues to provide daily support across various levels and engages in new projects from specification to deployment, employing an agile and customer-centric approach.